Payment is expected at the time of purchase. We do accept major Credit Cards, Paypal.
Shipping Costs includes: Postage, Packing and Handling.
First Print pays full shipping cost.
Additional prints in the same order, to be deliver to the same mail address:
-Domestics delivery $1.50 per additional item.
-International delivery $2.00 per additional item.
We ship to your billing address unless you change it, please double check you mail address to make sure you have the correct one, or your order will returned back to us, and we will need to re-charge a second shipping bill to re-send it.
DOMESTIC ORDERS: In the domestic U.S. our shipping preference is USPS First Class Mail with a Tracking Number. Our prints are packaged in a professional artist Clear Bag with core backer board. We like to ship our small and medium size prints flat. Large size prints may or may not arrive flat but rolled in a sturdy tube made of cardboard.
INTERNATIONAL ORDERS: Customs: Buyer is 100% responsible for all customs and VAT charges incurred, and we DO NOT refund any VAT Charge paid by the buyer.
International orders, it can take a considerable amount of time. The vast majority of packages arrive in a timely manner, but occasionally, one will take longer. We, unfortunately, have no way of controlling that once it leaves the U.S. Just be patient and understand that by that time it is out of our hands.
Please be tolerant international shipping about!
United States (3-5 days)
Canada (5-9 days)*
Europe (2/4 Weeks average)*
Rest of the world (3/4 weeks)*
*Please allow up to 60 days for international orders to arrive. The average transit time is approx. 2-4 weeks. However, due to other delays it may take the full 50 days.
If you have not receive it in 60 days, please send us an e-mail or contact us from our web site www.PainterlyDots.com.
Refunds and Exchanges
Your 100% satisfaction is guaranteed. If for some reason the item is not what you expected, simply return it to us in the same packaging for a full refund or I can exchange it for a new copy if damaged during shipping within 30 days from purchase. We will refund (item price only, we won't be able to refund shipping costs). Just email us immediately.
Our prints are produced in a smoke-free environment home studio in the US.
We are always available to discuss special orders. Just drop us a line!!